If you’re as passionate about sharing the story of your city with travellers as we are, you could be the perfect addition to the Curiocity crew.
Our ideal team member is a motivated and energetic individual with next-level people skills. Working at Curiocity you’re not just an employee, you’re an ambassador for your city to the thousands of global travellers we’re proud to host.
We currently have locations in Joburg, The Cradle of Human Kind & Cape Town. Get in touch to find out more about any positions available – we’d love to hear from you.
Who we are
CURIOCITY is a network of African design hostels & hotels, sharing an authentic experience of this continent, one city at a time. We want to connect the curious traveller to what’s exciting, inspiring and real in whichever location we’re in. As an accessible, design accommodation offering we give travellers the chance to stay in spaces that are accessible and amazingly designed to.
We tend to choose key locations, giving our guests a local’s experience of a destination. And we take this commitment to our cities to heart, partnering with local businesses, designers and individuals to make every CURIOCITY experience a unique one.
CURIOCITY is for the young and not so young, the global traveller and the local visitor, for a quick stop-over and a deep dive into the city. So when you’re planning your next trip to our part of the world, book your spot at one of our locations. We’ll save a space for you at the bar.
What the role is
As a development manager you will find the best properties that can meet CURIOCITY’s requirements (target audience, in the relevant areas and can provide a CURIOCITY experience)
What will you be doing
- Lead the short-term and long-term real estate growth strategy.
- Responsible for sourcing potential deals and building pipelines.
- Build Financial models and underwrite transactions including a collection of market data and benchmarking.
- Build detailed P&Ls, materials, presentations and forms for deals that need to be approved internally and which is required for executive approval.
- Manage communication between all parties involved in a deal (brokers, landlords, legal team, engineers, architects etc)
- Work closely and communicate clearly with executives teams with regard to the progress of deals.
- Lead transactions through different stages (from negotiations to due diligence and closing ) and follow up on various stakeholders
- Secure financing for deals (banks, funds, investors), Source locals partners and investors and build relevant materials
- Maintain relationships with owners and investors
What you need for the role
- 3-5 years of experience in professional services (consulting, investment banking, or project management) and/or real estate (acquisitions, real estate analysis, real estate research, underwriting, or corporate real estate)
- Deep understanding of the Investment Committee & Underwriting process for a fast-paced real estate company focused on hotels
- Highly motivated and willing to train, invest, and develop
- Must be detail-oriented and keen on digging into numbers and variances
- Resourceful and relentless: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in ambiguous situations
- Leading communication and presentation skills, verbal and written
- Excels under pressure; ability to work both independently and cooperatively in a fast-paced environment
What can you expect
- Performance bonus
- No dress code (just look curious)
- Huge CURIOCITY experience discounts on your stay, food
- Extra country-specific benefits; we can tell you more during the application process
CURIOCITY CAPE TOWN VACANCIES
The Community Connector is responsible for ensuring we deliver memorable experiences to our guests that are aligned with our brand and mission.
This person will oversee all the content, programming design and execution at the location and coordinate with appropriate internal and external parties.
What you will be doing
- Own diverse programming → 3 month lead time
- Ensure all Products are well represented
- Owner of Playlist: tone, mood, volume, etc
Culture & Experience [30%]
- Activation, initiatives, measurement and action plans
- Monitor results with appropriate action
- Manage local community relations
- Content with Partner to support content and programming
- Based on occupancy, you may be doing Front-of-house shifts as well (e.g.: reception, housekeeping, maintenance)
- Experience in programming and marketing of event
- Experience in event organization
- Experience in team management roles (preferred)
- Experience in managing community relations
- Marketing principles
- Event design and coordination
- Fluent in English and local language
- Brand management
- Time management
Front of House Staff
At Curiocity we are obsessed with delivering outstanding service through a personal touch. The ideal front of house staff candidate will be friendly and approachable while consistently communicating professionally.
They will have experience in customer service and have the demonstrated ability to excess customer’s expectations.
- Ensure smooth running of the front office department
- WOW our guests at every opportunity
- Answer any questions guest have
- Ensure that quality of work or service is maintained
- Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique experience
- Know your guests and have a passion for independent travel and the road less travelled
- Demonstrate a passion for delivering outstanding customer service
- Monitor our social spaces, lighting, sound and temperature, to make sure they embody the CURIOCITY brand and culture at all times
- Be Responsible for all cash handling whilst you are on duty
- Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency
- Customer Service Experience
- Proven experience within a front office hospitality environment
- Experience working with a Property Management System and Online Travel Agents
- Flexible with regards to shifts available per week (mixture of morning and evening shifts)
- Demonstrated ability to work well in a fast-paced environment
- Good knowledge of your city
- Excellent communication skills
- Ability to handle multiple tasks at once
We are looking for an experienced General Manager. A Leader who is; entrepreneurial, a mover and shaker, provides guidance to all team members, making sure the site functions optimally while achieving all financial, revenue and experience goals.
You will be responsible for the day-to-day operations of the property with a strong focus on providing the best return on investment. Always imparting and never losing sight of what sets the brand apart: its strong employee morale, positive work environment and optimistic, can-do attitude. You are expected to take ownership of the business, to be creative and to implement new ideas in relation to food & beverage offerings, programming, entertainment and other activities.
CURIOCITY JOBURG VACANCIES
What the role is
As a night audit you will work closely with finance, to ensure all recognized revenue
is reflected at the bank and implement control procedures (cash, stock).
What will you be doing
• Daily reports to ensure all payments are done and reflected on the bank.
• Check in and check out of guests.
• Tours and transfers bookings.
• Bar revenue report.
• Cash control.
• Answer emails and OTAs requests.
What you need for the role
• 2-5 years of experience as night audit or finance
• Excel skills
• Customer service skills, good communication skills
• Ability to work under pressure and alone at night
• Highly motivated and willing to learn and teach
• Ability to work both independently and cooperatively in a fast-paced environment
What can you expect
• CURIOCITY discounts on your stay, free experiences
• Growth opportunities
• Exclusive access to community activities.
Night Shift Duty Manager
- Maintain a professional and high quality service oriented environment at all times.
- Required to welcome guests to the hotel in a friendly and helpful manner.
- Brief and manage staff during Night Shift with activities, group and VIP arrivals as well as special requests and repeat guests. Ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
- Ensure that all areas of FARMHOUSE are kept clean and tidy.
- Do occasional late check-ins and early check-outs. Ensuring that rooms are checked and bills and invoices are paid.
- Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
- Be able to assist with guest relocation, for nights when over capacity, execute accordingly and ensure a smooth relocation process.
- Occasionally assist guests with their luggage, be a point of contact for guests, arrange shuttles and other responsibilities to ensure all requirements are met during guests stay.
- Ensure the accurate completion of the daily night audit in a timely fashion.
- Oversee preparation of daily summary reports.
- Should Show Initiative & Team Leading.
- Work closely with the Housekeeping Department, maintain cross departmental communication with restaurant and other external community partners.
- Remain current in all updates with regards to community events (internal & external, operations, new procedures.
- Report any suspicious persons, activities and/or hazardous conditions to the Security.
- Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and charming is important to be the Night Manager in the way to represent himself on behalf of hotel management.
- Previous Front Office experience in supervisory/management capacity in a Hotel.
- Previous customer service and general computer experience required.
- Property Management Software experience required.