FAQ: CURIOCITY JOBURG
- What is a hostel?
A hostel is a budget-friendly, social way of travelling where accommodation is often shared. While some solo rooms are offered, rooms will sleep 4-10 people in a dormitory-style setup. Bathrooms, social spaces and other amenities are shared.
- What time is check in and check out?
Check in is any time from 14h00 onwards and check out is any time before 10h00.
- Do you have any age restrictions?
Should you be travelling with children under 16 years old, you will need to book a whole dorm or private room. Please contact us in advance to help make arrangements.
- Can I check-in early?
We can accommodate early arrivals, subject to availability. Check-ins between 06h00 and 12h00 will, however, incur a half-day charge.
- Can I check-out late?
Late check-outs are also possible, subject to availability, up to 18h00 and will incur a half-day rate. Check-outs after 18h00 will be charge the whole-day rate.
- Do you provide luggage storage?
Yes, the hostel offers luggage storage free of charge. For guests who arrive earlier than their check-in, we will be able to
look after your luggage until your rooms are ready. For guests who wish to leave their luggage with us after check-out, the maximum storage period is 30 days or one month. We reserve the right to dispose of any luggage or items not claimed after the maximum storage period allowed. Guests who wish to leave their luggage five days or more are required to sign a waiver.
- Do you provide lockers?
We provide lockers in all rooms that can fit most full-sized luggage (within reason). You can use your own lock or purchase one at reception for R40.
- Are visitors allowed?
Visitors are only allowed in the communal areas such as the lounge and bar. They are requested to vacate the premises by 22h00.
- How do I get to Curiocity from the Airport?
We recommend guests fly in to O.R. Tambo Airport as it is the closest to us. You can book an in-house shuttle in advance (email firstname.lastname@example.org), Uber, rent a car and drive (±25 mins), or take the Gautrain (closest station is Park Station).
- How do I get from Park Station to the hostel?
We do not recommend guests walk from the station for safety reasons. Get in touch with us (email email@example.com) to organise a pickup at a nominal fee.
- How far is 12 Decades Hotel from Curiocity?
They are both on the same street, just two blocks apart. 12 Decades is in the Main Street Life building at 286 Fox Street.
- Are there parking spaces?
We have limited parking slots available and require guests to arrange parking before arrival.
- Do you supply towels and bedding free of charge?
Bedding is included in the rates and towels are available to rent at reception.
- Do you have laundry facilities?
We do offer a laundry service at R50 per load.
- Do rooms come with a private bathroom?
Only our Premium rooms have en suite bathrooms. Standard Double Rooms 1 and 2 share a bathroom. All other room types make use of shared bathroom facilities.
- Are there any cooking facilities?
We do have a communal kitchen for guests to use. If you wish to buy food during your stay, we have space available for both refrigerated and nonperishable goods.
- Are there hair dryers?
Yes these can be borrowed from reception.
- Can I bring my pet?
Unfortunately no pets are allowed in the building.
- Do you offer travel adaptors?
You can buy a travel adaptor at our reception.
- How do I cancel my booking?
If you need to cancel your stay with us please refer to the cancellation policy provided with your booking for information on refunds.
- Do you have a bar?
Our bar is open until 22h00 every night.
- Is Johannesburg safe?
Joburg is like any major world city and you’ll only need to take the same precautions you’d take anywhere else. The Maboneng precinct we’re in is one of the safest areas within the city itself and a great place to find your feet before you head out exploring further.
- What is there to do in Joburg?
A lot, that’s what. Our immediate precinct, Maboneng (www.mabonengprecinct.com), is a thriving inner-city revival neighbourhood with loads of places to shop, eat, explore, and be inspired. We offer a range of tourst and activities within the city and further afield so just ask at reception if you want to know more.
- What’s the history of this building?
The premises at 302 Fox Street was originally the premises of Pacific Press, whose owners printed the publications for The Black Sash Movement as well at the ANC’s Fighting Talk publication during the apartheid regime (at no small risk). It is rumored that Nelson Mandela, Joe Slovo and Tokyo Sexwale took refuge in the building on several occasions.